Beats headphones are known for their sound quality, design, and popularity. However, sometimes they won’t turn on, how to fix it?
To fix Beats headphones that won’t turn on, hard reset them, re-charge them (with a proper charger), force-start, replace the faulty battery, replace the faulty internal hardware part, or contact the support.
Contents
Quick Troubleshooting Tips
- Charge them for 2 hours.
- Change both, the wall charger and USB charger.
- Hard Reset.
- Force-Start.
- Use the AUX Option to see if the battery is faulty.
- Contact Their Support.
How To Fix Beats Headphones That Won’t Turn On?
To fix Beats headphones that won’t turn on, do the following things.
1. Hard Reset
Beats headphones won’t turn on if there’s a software bug or glitch. A hard reset will restore the original factory settings, remove software bugs or glitches, clear the internal memory, and remove known devices from the Bluetooth list.
The hard reset is performed when the headphones are powered up, but since they can’t turn on, the reset can trigger a force start.
The resetting process depends on the Beats model you have. Here’s how to do it:
How to Reset Beats Solo Pro?
- Press and hold the Mode and Volume Down buttons for 10-20 seconds.
- Release the buttons once the LED light flashes red.
How to Reset Beats Studio3 Wireless, Solo3 Wireless?
- Press and hold the Power and Volume Down buttons for 10 seconds.
- Once the LED lights flash, release the buttons.
How to Reset Beats Studio, Studio Wireless, Solo2 Wireless?
- Press and hold the power button for 10 seconds.
- Release the button.
- The LED lights will blink a white color, then one LED light will blink red. This happens three times.
- After the LED lights turn off, the headphones are reset.
How to Reset Beats Solo Wireless Headphones?
- Turn off the headphones.
- Press and hold the multifunction and volume down (-) buttons for 8-10 seconds.
- Release the buttons and the red and blue LED lights start to flash 3 times.
2. Re-charge the Battery Level
A low or drained battery will prevent the headphones from turning on.
Beats headphones use lithium-ion batteries, which have built-in protection mechanisms to prevent them from being discharged to low levels. When the battery reaches a low voltage, it enters a state known as deep discharge. In this state, the built-in protection mechanisms will prevent the headphones from turning on until they are recharged to a safe voltage level.
To charge Beats headphones, connect them to an original charger that provides the recommended power output, and charge them for 2-3 hours (read the manual for the exact time).
To know how much battery the charger has, check the battery indicator LED lights (only available in some models). For instance, Beats Studio 3 has 5 battery indicator LED lights that each indicate 20% of charge. So, if 3 LED lights are powered up, the battery is 60% charged.
Note: If your Beats don’t have lighting indicators, then just charge them for 2-3 hours and turn them on.
If this doesn’t fix the issue, change the charger as it can be faulty. A bad or low-quality charger (that doesn’t have the recommended power output) won’t charge the headphones properly and therefore they won’t turn on. To make sure the charger isn’t faulty, replace the USB-C cable and the wall charger and charge the headphones.
Read More: Beat Headphones Aren’t Charging?
3. Force-Start (Beats Solo 3 Only)
To force-start Beats Solo 3 headphones, do the following things.
- Plug in the charger (start charging the headphones).
- Press and hold the power button for 20 seconds.
- Remove the charger after 17-18 seconds while keeping the button pressed.
- Release the button,
- Press the power button to turn them on.
4. Replace the Faulty Battery
A faulty, old, or damaged battery will prevent the headphones from turning on.ย Beats headphones use lithium-ion batteries which have a certain number of charging cycles (300-500).
Once the battery completes the charging cycles, its performance and capacity will gradually start to decrease until the battery won’t work anymore. A (1) charging cycle is completed when the battery goes from full to empty (100-0) and back to full (0-100).
Lithium-ion will get damaged if the headphones are exposed to high temperatures, if you use the headphones while charging them, or if you physically damage them.
To know if the battery is faulty, connect the headphones to a charger and wait 30 minutes. After 30 minutes, press the power button (while keeping the charger connected) and see if the headphones turn on. If they turn on, remove the charger and wait 2-3 minutes, if the headphones turn off immediately then the battery is faulty.
You can also try connecting an aux cable to the headphones and see if it works. If the aux cable makes the headphones work, but they won’t turn on then it’s a battery problem.
To fix this, send the headphones to an authorized repair shop to replace the battery.
5. Check for Faulty Hardware
Beats headphones won’t turn on if the power supply and power button are faulty or not working properly.
A power supply is a device or component that provides electrical energy to power other devices (e.g. headphones). It converts electrical energy from a power source (such as an electrical outlet or battery) into the appropriate form and voltage required by the device (headphones). If the power supply isn’t working properly, the headphones won’t charge and they won’t turn on.
To know if the power supply is working, connect the headphones to the charger and check the battery indicator LED lights. The power supply is working, if the battery indicator lights power up once you connect the charger. If the LED lights don’t power up, the power supply could be faulty.
The headphones won’t turn on if the power button is faulty. To know if the power button is faulty, connect the charger and check the LED lights of the headphones. If the LED lights power up it’s charging properly, then the power button could be faulty. To fix it, replace it.
You can also inspect the button, if it’s loose and not going down (as you push it) smoothly, then it can be faulty.
Read More: Beats Headphones Won’t Turn OFF
6. Contact Beats Support
If nothing works, then it’s likely a hardware part that is preventing them from turning on. If you still have a warranty for them or AppleCare+, contact Beats Support and explain the issue to them. They will either tell you how to fix it, ask you to send them for repair, or replace them for you.